Terms of Service
Welcome to Valona Cosmetics. By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms. Please read them carefully before using our site.
1. Acceptence of Terms
By visiting Valona Cosmetics, you agree to these Terms of Service. If you do not agree with any part, please do not use our website or services.
2. Use of Website
You agree to use this website only for legal purposes. You must not misuse the website, damage its functionality, or try to access restricted areas without permission.
3. Account Responsibility
If you create an account, you must provide correct information. You are responsible for keeping your login details safe and for all activities done through your account.
4. Product Information
We try to provide accurate product details, but small differences may occur. Colors and images may vary slightly due to screen settings and lighting conditions.
5. Pricing and Changes
All prices are listed clearly on our website. We may update prices, offers, or product details at any time without prior notice to customers.
6. Orders and Acceptance
When you place an order, it means you are ready to buy the product. We may accept or cancel your order depending on availability or other reasons.
7. Payment Terms
You must provide valid payment details when placing an order. Payments must be completed before we process and ship your order to your address.
8. Shipping Policy
We aim to deliver orders on time, but delays may happen. Delivery time depends on your location and the courier service used for shipping.
9. Returns and Refunds
Returns and refunds are handled according to our policy. Please review our refund policy page to understand the full process and conditions clearly.
10. Intellectual Property
All content on this website belongs to us. You cannot copy, reuse, or distribute any text, images, or designs without our written permission.
11. Limitation of Liability
We are not responsible for any damages caused by using our website or products. You use our services at your own risk and responsibility.
12. Changes to Terms
We may update these Terms of Service at any time. Continued use of our website means you accept any changes made to these terms.
Need Help
Contact us
✉️ Email: shazaibGujar@gmail.com
📞 Phone : +923491656734
📍Location: Nawabpura Lahore
🕒 Customer Support Hours : Mon – Sat, 9am – 6 pm
How Long dose delivery take?
Delivery take 3-5 working days within pakistan
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery all over Pakistan.
How can I track my order?
You receive a tracking number via WhatsApp , email.
